Cody and Kim at AAMCO in Santa Cruz were very helpful to us when my son's car broke down. They were good at explaining what the error codes were telling them and what they recommended doing to determine what exactly was wrong with it. They were very up front about the cost of opening up the transmission to see what was wrong. After they opened it up and gave us the bad news, they explained all of options and costs. They were very understanding when we told them we did not want to invest the money for a new, rebuilt or used replacement transmission and simply closed up the transmission and held the car for us for a few days to arrange for its pick up. Again, they were pleasant to deal with, communicative and straight forward.
These guys are absolutely awesome. Cody was a pleasure to work with. I needed my clutch and slave cylinder replaced on my Jeep Wrangler, they not only had competitive pricing but also warranty the work which was surprising to me on a clutch. The job was done within 24 hours of me dropping off the vehicle.
I am so relieved to have found this place. After calling all around Santa Cruz looking to have my collapsed window fixed—and tons of places jumping to conclusions on the diagnosis—AAMCO had a responsible, investigative approach to the problem. They discovered that the part in question was not in fact broken, and only needed a partial replacement, which cut the potential cost in half. Other places were quick to suggest “just replacing the whole thing” without even looking at it, and jumping on ordering a $500+ part. Kim and Cody were very knowledgeable and also really down to earth. I didn’t feel taken advantage of here, which I admit is an anxiety I have with auto body shops. Absolutely recommend AAMCO!
Customer Service woman, Faith, was very helpful and super nice. Had complete transmission swap on a Jeep Grand Cherokee which performed flawlessly. Would recommend AAMCO to anyone.
Last November I drove from LA to Monterey and San Francisco on vacation. Had car trouble in Monterey. I found an aamco in Santa Cruz. Cody and his crew took my car in right away. Found a sensor problem and was able repair my car in under 2 hours. I was back on the road and in San Francisco before sunset. Thanks to Cody and his crew I enjoyed my trip without anymore hiccups. Thank you Cody! Kudos to you and your team!! I highly recommend you to anyone with car issues!! - Manny Valdez from Rancho Palps Verdes, CA